Returns

Returning an Item

Rawlings and it's affiliates (Easton, Miken & Worth Sports) are so committed to your 100% satisfaction, we guarantee it! If you are not satisfied with the purchase within thirty days after receiving the order, Rawlings offers Free Returns.

Free Returns

  • Print Your Free Return Label: Do you want an easy, no-cost return? You can go to returns.narvar.com/rawlings/returns to begin the return process with no hassle. All you need is your Order Number and Shipping Zip Code. Please note, this is a service provided for customers located within the 48 Continental United States. If you have any further questions, please contact our Customer Care Team through Live Chat, Phone (1-866-678-4327) or service@rawlings.com
  • Merchandise must be returned within 30 days of receiving the order.
  • Rawlings will refund any items that are in its original condition and packaging.
  • Rawlings will refund any used goods that are manufacturer's defects or within the warranty. All used returned items are subject to an evaluation process to make sure they are eligible for refund.
  • Custom, personalized, or engraved goods are not eligible for return.

Refund/Reimbursement Information:

  • Reimbursement will be issued according to the original form of payment.
  • Refunds will be credited for the purchased price along with any applicable taxes. The original outgoing shipping amount is not refundable

General Information:.

  • No Return Authorization Number is needed
  • A return address must be included. For the safety of our employees, any package received without a return address on the outside of the package will be destroyed.
  • We cannot accept C.O.D. deliveries.
  • If you have any questions, please contact Customer Care by calling 1-866-678-4327

Bat Returns:

  • Aluminum/Composite Bats: Please call the following numbers for the corresponding brands or send an email to: batwarranties@rawlings.com
  • Rawlings Bat Warranty Dept: 1-877-225-1041
  • Easton Bat Warranty Dept: 1-888-259-1297
  • Worth Bat Warranty Dept: 1-800-423-3714
  • Miken Bat Warranty Dept: 1-877-807-5291
  • Wood Bats: There is not a warranty on wood bats unless otherwise noted.

Gift Returns

If you return a gift purchased with a Gift Card, the Gift Card will be credited the amount of the item. If you wish to return a product you received as a gift, the refund will be credited to the original form of payment (i.e., the Credit Card used for the original purchase). When returning a gift, please provide the Order Number or purchaser's name, address, and telephone number to assist in the processing of the return.